Squarespace: A Review

Posted July 28th, 2008, at 02:39 AM

Someone from Squarespace has replied to this entry and clarified a few things. Please read A. Casalena’s comment here.

Squarespace.com, a very powerful blogging platform, caught my eye this week when they started advertising on some Revision3 shows. I signed up for the 14 day free trial to see what the hype is about. It didn’t take long for me to be blown away. However, there are some setbacks that would keep me from leaving Wordpress.

First Look & Pricing

I was eager to get busy testing Squarespace, but decided to look at their pricing first.

I’m honestly very disappointed with Squarespace’s plans, specifically the disk space offered. The cheapest plan, which will run you $7 per month, only offers you 1/2 GB disk space. To have 5GB of disk space you’ll be shelling out a whopping $45 per month.

Some other observations:

  • If you want more than one editor posting to your blog, you’ll be paying a minimum of $17 per month.
  • Allowing your readers to register isn’t possible on the low end plans. You’ll be paying a minimum of $45!
  • Changing your template’s raw HTML is only available on the $17+ plans.
  • You can’t use your domain with Squarespace unless you purchase the $12+ plans.
  • You can’t add a contact form unless you purchase a $25+ plan.

The features Squarespace claims to offer seem to be outstanding. The pricing, however, seems hard for them to justify.

Bottom Line: If you use Squarespace, count on hosting your images on a third party image host or sign up for Amazon S3. Otherwise, you’ll soon run out of disk space and possibly hit the bandwidth cap.

Wait! There’s More!

This post has been shortened because it’s pretty damn long. Please read the entire post and the comment from a Squarespace employee.

What’s Next?

After signing up for the free trial, Squarespace created a subdomain for my temporary blog. You can view it at enaresh.squarespace.com. Here’s a photo of my blog after signing in:

My blog after logging in

At the top right of the page, you’ll notice some icons. These only appear if you are the owner of the blog you are currently viewing. Here’s a brief description of what each icon does:

Switch To Content Editing
This icon enables “Content Editing” mode. This allows you to write new content, edit content, and delete old posts. Menu bars such as the one pictured below appear above all posts as well.

Switch To Structure Editing
This mode allows you to change some of the blog’s settings such as the title, header, navigation, pages, and footer. Here’s a few photos of this mode:

Switch To Style Editing
This part of Squarespace blew me away. You’re able to change your blog’s skin, fonts, CSS, icon set, and other visual aspects of your blog. Best of all, there’s no waiting for the settings to save - there’s a live preview at all times. I was blown away by how easy it is to change the style of text.

Preview Mode
The forth and final icon is nothing exciting. It simply allows you to view your blog as a normal reader would.

Bottom Line: The powerful javascript editing options are great for beginners yet still have advanced options for the experienced designer. I am in awe.

Writing A Blog Post

Content is king, right? Let’s see how well composing a blog post works on the Squarespace platform.

The WYSIWYG editor is superb in nearly every way. I’m currently using Wordpress and have had problems with the editor in the past and have switched to the HTML editor as a result. I didn’t experience any of these problems with Squarespace, but the post I composed was simple compared to posts I’ve written in the past.

However, I did run into some problems when trying to switch from the WYSIWYG editor to the HTML editor. I was expecting Squarespace to seamlessly switch over and save what I had written so far. Instead, FireFox opened a dialog box and the content was lost:

One thing I definitely like about Squarespace is that you can set a posts “Excerpt HTML”, which will show up in RSS feeds:

From Squarespace: The excerpt for this entry will be displayed when a condensed version of this entry should be presented. This can occur within your XML feeds or from within your main journal depending on which preferences you have set. You can easily set excerpts using the excerpt button from the text editor.

Like most blogging platforms you have the ability to disable comments, set tags, post in multiple categories, and have the post publish itself at a set date and time.

Bottom Line: The Squarespace editor is amazing. The amount of control you have over the text exceeds that of WordPress and is very close to that of word processors.

Overall

I am very pleased by Squarespace. The amount of control they give you over your content and style is excellent and is packaged in a very easy to use GUI. The experience is very intuitive and I noticed only a handful of glitches. However, the pricing and plans offered are sub par. I would be more likely to switch to Squarespace if they increased the disk space and packed more features into the cheaper plans.

Bottom Line:

Ease Of Use: 9/10 The helpful tooltips make the experience easy as cake. Delicious cake.

Features: 9/10 SquareSpace is a very powerful blogging engine. It’s extremely flexible and works nearly flawlessly

Cost: 4/10 $7 a month isn’t bad until you look at the features. The plans are horrible.

If you liked this post, please consider a donation so I can keep doing what I do. Whatever that means.

15 Comments

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Stephen Groom Says:

6/10 for cost??? That’s very very expensive really, you are rating based on getting the better features for the budget price. Their prices are just downright crap..

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Shaun Says:

Yeah I agree Stephen, those prices are insanely expensive.
I don’t see what makes it so good, it doesn’t seem any better than Wordpress so why would you fork out that much for it.

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Naresh Says:

Woops, my post notes showed that I gave the pricing a 4/10, I fucked up when composing this post last night though. I corrected the post.

@Shaun - Part of the appeal for Squarespace might be the ease of use for a complete beginner. However, someone with coding, design, or other technical experience would find Squarespace limiting.

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Johnny O Says:

Wordpress FTW

Even if you are a beginner you could pay someone to set up a cheap host and install wordpress for you. $5.00/Mo for your host + (cost charged for setup) = Less money in the long run.

PS: Or better yet, learn how to do it yourself. It’s not hard anyway :)

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A. Casalena Says:

Hey Naresh,

Thanks for the balanced and overall positive review! It’s sincerely appreciated. It’s excellent to see a reviewer actually put in more than a cursory glance.

I wanted to respond to some concerns and offer some clarifications, if I could.

To clarify the WYSIWYG thing — this was actually by design. The Raw HTML mode is supposed to represent a completely unfiltered view on content — because we find that no matter how good the WYSWIYG, it can disrupt complex code. We don’t anticipate regular users moving between WYSIWYG and Raw frequently (could you give a scenario where you would, as in, what kind of page? — we found most people remained in one or the other). Even if so, you still can of course, and no content will be lost — but you simply need to save your entry first. I’ll see if we can update this, because it does seem confusing. Great catch.

Smart comments on images -> S3. We’ve actually got plans for S3 integration shortly which will make this even easier for our people.

“I’d be more impressed if they improved the plans and added some simple features (contact form) to the cheaper plans.”

Clarification: Contact forms are included in ALL plans :) It’s the complex form builder that accepts unlimited submissions and can construct any sort of form that requires the business level.

To #3: “However, someone with coding, design, or other technical experience would find Squarespace limiting.”

Could you give me a scenario where Squarespace would be limiting to someone with technical experience? The system is extremely complex and lets you get into all sorts of internals. Could you show me something you think you can’t do on Squarespace?

To comments on cost:

These are my personal favorite. If you’re arguing $5 vs. $7 monthly, or you think that a few dollars per month is too much to spend on your blog — Squarespace isn’t for you. Seriously.

The platform is engineered to save you a massive amount of time when creating very functional, good looking sites that remain always online. It’s meant to be a maintained, polished experience. For a majority of people, the time we put into creating that experience is worth the cost of a coffee per month. If your blog isn’t something particularly serious, or you don’t need the reliability of Squarespace (see our press releases with Oracle and Peer1 from Friday that describe our backend architecture — this is NOT shared hosting), then I would not hesitate to refer someone to a free service.

I’d invite anyone on this thread actually making a value judgment spend the 30 seconds to sign up — as the reviewer did — and find out if your time is being saved. Try and recall the things you couldn’t get done using another platform, or how much time you wasted trying to personalize things.

Thanks again guys!

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Naresh Says:

Hey A. Casalena,

Thanks for your comment! It was definitely unexpected and very much appreciated.

Thanks for clarifying the WYSIWYG editor. One scenario I can think of is when a editor want’s to embed a YouTube video or other embeddable content into a post. Maybe if you changed the notification to allow the user to save it and then switch?

It’s great to see that you have plans for s3 integration. It would be great to see this included on the cheaper plans as well.

Thanks for the clarification! I’ll modify my post to reflect that. I misread a portion of the site after trying to add a contact form. My sincere apologies.

Allow me to clarify the comment regarding it being limiting to tech savvy individuals. I didn’t state it very well in my comment. I meant to say that for users such as myself who aren’t profiting much on their blog at the moment it’s fairly limiting. If I wanted to completely custom design a theme for Squarespace or base a theme on a xHTML layout I’d need to pay $17+, which is a little steep for that typically standard functionality.

I agree with John for the most part in his comment. If you pay $5 for a host and install Wordpress you have more control over the theme, emails, and the entire site. Rather than comparing $5 to $7, It sounds like he’s comparing $5 to $17+.

Thanks for the detailed comment and clearing up some of my mistakes. I appreciate it when companies listen to what potential customers say, and will definitely keep Squarespace in mind for future projects.

- Naresh

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A. Casalena Says:

_Tiny_ additional clarification — and perhaps just trying out Squarespace would answer this question — but you don’t need XHTML template editing to create sites like the one you have right now. The core system is that strong. I think coming from other platforms you might not be used to this, since you have to dive into the XHTML for almost anything. For instance, this site could be designed from our interface, using a $7/mo account and very minimal (if any) custom CSS.

You just don’t need to edit templates when you hit a certain point of flexibility. Can you do ANYTHING? No, obviously, but it’s getting close to that. The core system covers 95% of the sites we’ve seen — so much so that we’re launching a video series this week porting over most big sites to Squarespace in a 30 minutes or less. Should be live by Wednesday at the latest.

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PanZAH! Says:

Wow.. i just typed absolute rubbish. Could you delete the above comment (thanks nar).

What i was trying to say was..

For $18 you could get high end shared with media temple or even get a really low end VPS. Most hosts help you set up a blog and transfer your old data anyway.

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R. Steenwyk Says:

I also heard about Squarespace after seeing their ad on a Revision3 show (Tekzilla I believe) and decided to try it out. I didn’t make it a single day on the free trial… I had to get switched over!

I completely redesigned my site into something that looks better, performs better, and is easier to add content to in about an hour. The support is fantastic, I’ve had a few questions about the system and they’ve been answered in under 20 minutes. You can count me as one customer who is completely and totally satisfied with Squarespace!

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Lewis Says:

I have to disagree, i dislike the service First of all, I started off with wanting to change the theme and with my 13.3″ MacBook screen, changing the theme and looking at the end result was very hard because the theme changer was taking up most the screen so I had to keep scrolling up and down constantly. Then, whenever i load the page it takes quite a while, it’s not slow but it’s not quick either and i spend the majority of the time waiting for pages to load or a preview to load to see what the site now looks like. Not only that but when i clicked confirm when performing some kind of action, it didn’t work the first time i clicked and i had to click the button again which gets irritating.
I then found a glitch, when editing the footer, i clicked add copyright and it added it but then i wanted the Creative Commons License so i set that up and it removed my copyright i placed before and then i went to add the copyright again it got rid of the creatives common license which is irritating. Not only that but if i used squarespace, i would have to update my copyright every year instead of using PHP to automatically update it for me.

I then somehow got a message saying that the main page is not my homepage even though it was so i went to the about page and there’s no default link to get back to the home.

I’m sorry but i just find the site irritating, everything on the site has a glitch or some kind of thing i hate about it.

I have been using an addon for paid host for my wordpress forum and hasn’t cost me a think because 1. It’s my mates website and he pays the bills for a different site of his so mines just added on free of charge. and 2. Wordpress is free and i like it much more, i have never had any problem with it and i have found it has the best features with some really good embedded tools which help make using it much better.

For my tracking i use google analytics and i find that’s more than sufficient to track whats going on in my site, it has many more features for traffic and i am fine with it.

I have no doubt in my mind i will be changing any time soon.

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C. Says:

Ok. I am now convinced that A. Casalena is a genius — and I LOVE Squarespace!

Nice review, btw

Lewis - RE: “everything on the site has a glitch or some kind of thing i hate about it.”

No. Everything on the site does not have a glitch, but probably “some kind of think you hate about.”

Squarespace is not for everyone, but it’s definitely for me!

Because there are no squares.. only circles baby!

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The Hip Zone Says:

I was so impressed with all features of squarespace blogging platform but thanks to their pricing structure and packages, truly, they restrained me to join them. I am wondering that why they have so much high prices in presence of cool open source technologies. I am impressed with Drupal as well and am going to test it on one of my domain. I think that is going to be best site software around.

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eNaresh.com » eNaresh Stats: Humorous Search Terms Says:

[...] Lots of traffic has been sent to my review of SquareSpace. [...]

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Andi Klee Says:

I have love Squarespace since the moment I laid eyes on it! I hate to pull the age/gender card, because I know I’m not in the normal demographic, but ease in editing, excellent support staff and overall polish has made it the perfect platform for a 40-something woman who wasn’t born with a mouse in her hand.

I have a very small business, and the ability to educate my clients, and then turn their sites over to them, thus eliminating the need for maintenance contracts and that whole thing, is a preferred option for me.

Also, my learning curve has been rockin’ ever since I joined Squarespace. Stephen Parker and Christa Collins have both spent a lot of time with me, and it is reflected in my work, which is slowly but steadily improving.

Squarespace Rules!

Andi Klee
http://andiklee.com

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nate Says:

I have been using Squarespace.com for the past 2 months and I have to say that it is awesome. I had my site built well before my trial was expired, in fact I signed up with them just after the first week of my trial. They have plenty of “how to” articles in the online Squarespace manual. Also saved 10% by listening to the “Lightsource” podcast over on itunes. Lightsource is a podcast about studio lighting. They usually mention the current promo code within the 1st 10 seconds of the podcast. It’s 10% off every month of service, not just one month. Anyways that’s my two cents.

Nate

Check out my Squarespace site at:
http://www.wonderlandpresets.com

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